Responsible Gaming — Play Smart, Stay Safe

a71 is committed to a safe, fair, and enjoyable gaming environment for every player in Bangladesh. Your wellbeing always comes first.

🔞 a71 is strictly for players aged 21 and above. Underage gambling is prohibited.

Our Commitment to Responsible Gaming

At a71, we believe that cricket betting, live casino, and slots should always be a form of entertainment — never a source of financial stress or personal harm. We serve players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barishal, Rangpur, and Mymensingh, and we recognise that responsible gaming is a shared obligation between the platform and the player. That is why we have built a comprehensive suite of player protection tools directly into the a71 platform, available to every registered account holder at no cost.

Gambling can be enjoyable and completely harmless for the vast majority of players who treat it as recreational spending with a fixed budget. However, for a small number of people, gambling can develop into a problematic behaviour that affects their finances, relationships, and mental wellbeing. a71 takes this risk seriously. We encourage every player — whether or not you feel you have a problem right now — to familiarise yourself with the tools and resources described on this page.

Player Protection Tools

All of the following tools are available free of charge to every a71 account holder. Contact our 24/7 support team at any time to activate or adjust any of these measures — your request will be processed immediately.

Deposit Limits
Set daily, weekly, or monthly caps to control how much you can fund your account in any given period.
Session Time Limits
Set a maximum play-session duration and receive an alert when your time is almost up.
Self-Exclusion
Temporarily or permanently suspend your a71 account if you feel you need a meaningful break from gambling.
Cool-Off Period
Take a short break of 24 hours, 48 hours, or 7 days without permanently closing your account.
Account Lock
Request a temporary account lock at any time for any reason, including personal security concerns.
24/7 Live Support
Our trained support team is available around the clock to handle responsible gaming requests with full confidentiality.

Deposit Limits in Detail

A deposit limit directly controls the amount of money you can add to your a71 account within a set time period. You choose the period and the cap. Once a limit is active, it cannot be exceeded until the period resets. Reductions take effect immediately. Increases require a mandatory 7-day cooling-off period before the higher limit becomes active — giving you space to reconsider.

  • Daily limit — caps total deposits in a single 24-hour period. Ideal for tight day-to-day spending control.
  • Weekly limit — covers a rolling 7-day window. Provides flexibility within the week while maintaining a firm ceiling.
  • Monthly limit — covers a full calendar month. Best for players who prefer to plan their entertainment budget monthly.
  • Reductions are instant — a lower limit takes effect immediately with no waiting period once confirmed.

Time-Out and Cool-Off Features

Sometimes the most responsible thing a player can do is step away for a while. a71's time-out and cool-off options let you pause your activity without permanently closing your account. These features are available on demand, 24 hours a day, 7 days a week — simply contact our support team and the restriction is applied to your account immediately.

  • 24-hour cool-off — a short breather to interrupt an impulse session and return when calm and in control.
  • 48-hour time-out — two full days away from the platform, ideal after a losing run or a period of intensive play.
  • 7-day time-out — a week-long pause to reset habits, reassess your approach, and return refreshed.
Important:During any active time-out or cool-off, you cannot log in, place bets, or make deposits. Promotional communications are also suspended for the duration. These restrictions cannot be lifted early — they are intentionally firm to provide genuine protection.

Self-Exclusion

Self-exclusion is a stronger measure than a time-out. When you request self-exclusion, your a71 account is suspended for a minimum period of your choosing — typically 6 months, 1 year, or permanently. During the exclusion, the account cannot be accessed, reactivated, or used to place bets. You will also be removed from all marketing communications for the full duration.

We strongly encourage any player who feels that gambling is negatively affecting their life to use self-exclusion as a first step. It is free and no questions are asked. To request it, contact a71 support via live chat or email at any time — your request will be processed within hours.

  • 6-month exclusion — the minimum period. Reactivation after expiry requires a written request and a 24-hour reflection period.
  • 1-year exclusion — recommended for players who have identified a recurring pattern of problematic gambling behaviour.
  • Permanent exclusion — a lifelong closure of the a71 account. This decision is irreversible. All associated data is handled in accordance with our Privacy Policy.

Recognising Warning Signs

Problem gambling rarely appears overnight. It typically develops gradually, and many players do not recognise the warning signs until the impact on their daily life is already significant. The self-check list below is designed to help you reflect honestly on your habits. If several of these apply to you, we encourage you to reach out to a71 support or a professional counselling service without delay.

Ask yourself honestly:
Do you spend more money gambling than you originally planned?
Have you borrowed money or sold belongings to fund gambling sessions?
Do you feel restless or irritable when you try to cut down or stop gambling?
Has gambling caused arguments with family or friends in Dhaka, Chittagong, or elsewhere?
Do you "chase" losses by placing bigger bets to try to win back money you have lost?
Have you neglected work, study, or family responsibilities because of time spent gambling?

If any of the above resonate with you, please do not hesitate to contact the a71 support team. We are here to listen without judgement and to connect you with the right resources. Taking that first step is a sign of strength, not weakness.

Our Player Protection Commitments

a71 holds itself to a set of core responsible gaming standards across every aspect of platform operation that touches player welfare. These are not optional additions — they are fundamental to how we run our business and serve our players across Bangladesh.

  • We verify the age of all players during registration and refuse service to anyone under 21, in line with our platform rules and responsible gaming principles.
  • We train our support staff to identify and respond sensitively to signs of problem gambling among players who contact us, and to escalate cases where appropriate.
  • We do not use responsible gaming requests or self-exclusion disclosures as grounds to delay or complicate withdrawal requests. Players who invoke these protections retain full access to any existing balance.
  • We periodically review our responsible gaming policies and update our player protection tools to reflect current best practices in the online gaming industry.

Protecting Minors

a71 is an adults-only platform. Anyone found to be under 21 will have their account immediately suspended and any deposited funds returned in accordance with our Terms and Conditions. We rely on robust KYC procedures during onboarding to verify age. If you are a parent or guardian in Bangladesh and you are concerned that a minor in your household has accessed or used the a71 platform, please contact us immediately so we can investigate and close the account.

Parental Controls:We recommend that parents and guardians use device-level parental control software to prevent underage individuals from accessing gambling websites. Content filtering tools are available through mobile network providers in Bangladesh and through the built-in parental settings on most smartphones. a71 fully supports all such measures and will cooperate with any verified parental concern.

Get Help — You Are Not Alone

If you are concerned about your own gambling, or about someone close to you, there are several ways to get support. You do not have to wait until a situation feels serious — reaching out early is always the right move. a71 support staff are trained to listen without judgement and to connect you with appropriate resources.

a71 Player Support — Available 24/7
Contact our support team at any time via live chat within the platform. For written enquiries, email us at the address shown below. We aim to respond to all responsible gaming requests within 2 hours. All communications are strictly confidential.
[email protected]
Talk to Someone You Trust
Speaking openly to a trusted family member, close friend, or community leader about a gambling concern can be a powerful first step. Many people find that talking about the issue brings immediate relief and leads to practical support from those closest to them. There is no shame in asking for help — it is a courageous and sensible decision.
Professional Counselling
If you feel gambling has become a serious problem, we encourage you to seek professional counselling. Mental health professionals and addiction counsellors in Dhaka, Chittagong, Sylhet, Khulna, and other major cities across Bangladesh are equipped to provide structured support for gambling-related concerns. Your a71 support contact can help point you toward appropriate local resources.