a71 Privacy Policy — Your Data, Your Rights

We are committed to handling your personal information with care, transparency, and respect.

Effective: 1 January 2026

Introduction

This Privacy Policy ("Policy") describes how a71 ("we", "us", or "our") collects, uses, stores, shares, and protects the personal data of players and visitors ("you" or "your") who access or use the a71 platform, including our website and mobile browser interface. We take your privacy seriously. This Policy is intended to give you clear, honest information about our data practices so that you can make informed decisions about using our platform.

By registering an account or continuing to use the a71 platform, you acknowledge that you have read and understood this Policy. If you do not agree with the practices described herein, please discontinue use of the platform. This Policy should be read alongside our Terms and Conditions, which also govern your use of a71.

What Data We Collect

We collect the following categories of personal data, depending on how you interact with the a71 platform.

Category Examples Purpose
Identity Data Full name, date of birth, username, National ID or passport number Account registration, KYC verification, age verification
Contact Data Email address, phone number, residential address Account communication, KYC, fraud prevention
Financial Data bKash / Nagad / Rocket / Upay wallet numbers, transaction records, deposit and withdrawal history Payment processing, fraud detection, anti-money-laundering compliance
Technical Data IP address, browser type, device model, operating system, session duration Security monitoring, platform optimisation, fraud prevention
Gaming Activity Data Bet history, game sessions, wager amounts, bonus usage, sports markets accessed Responsible gaming monitoring, bonus eligibility, dispute resolution, personalisation

How We Use Your Data

a71 processes your personal data only for legitimate purposes directly related to the operation of the platform and the provision of services to you. We do not sell your personal data to third parties for their own marketing purposes. The primary uses of your data are as follows.

  • To create and manage your a71 account, including verifying your identity through our KYC programme and confirming that you meet the 21+ age requirement.
  • To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, and to maintain accurate financial records as required for anti-money-laundering compliance.
  • To deliver the a71 gaming and betting services, including providing access to cricket betting markets (BPL, IPL, Bangladesh Tigers, T20 World Cup), live casino games, and slots titles.
  • To monitor gaming activity for responsible gaming purposes, including enforcing self-exclusion requests, deposit limits, and session time reminders that you or our team have applied to your account.
  • To send you service notifications, security alerts, account updates, and — where you have given consent — promotional communications about bonuses, offers, and cricket betting events relevant to Bangladesh.

We process your personal data on one or more of the following legal bases, depending on the specific processing activity involved: performance of a contract (operating your account and providing services), compliance with a legal obligation (KYC, anti-money-laundering, responsible gaming requirements), our legitimate interests (fraud prevention, platform security, service improvement), and — where required — your consent (for marketing communications).

Marketing ConsentYou may withdraw consent for marketing communications at any time by contacting a71 support or by using the unsubscribe mechanism included in any marketing email. Withdrawal of marketing consent does not affect the lawfulness of processing carried out prior to that withdrawal, nor does it prevent a71 from sending you essential service communications such as account security alerts or payment confirmations.

Sharing Your Data

a71 does not sell, rent, or trade your personal data. We share your data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

  • Payment processors and mobile money providers (bKash, Nagad, Rocket, Upay, Visa, Mastercard) — solely to facilitate deposits and withdrawals. These providers operate under their own privacy frameworks.
  • Game technology providers (such as Pragmatic Play and Evolution Gaming) — to deliver game functionality. These providers may process session data in order to run their certified platforms.
  • Identity verification and KYC service providers — to confirm the accuracy of the documents and personal information you provide during account registration and verification.
  • Law enforcement, regulators, and government authorities — where we are required by applicable law, court order, or other legal process to disclose personal data. a71 will comply with any lawful request and will, where legally permitted, notify you of such a disclosure.

All third parties with whom a71 shares data are required to handle it in accordance with applicable data protection standards. We do not permit our service providers to use your data for their own purposes beyond the service they provide to a71.

Your Privacy Rights

👁️
Right to Access
Request a copy of the personal data a71 holds about you at any time by contacting support.
✏️
Right to Rectification
Ask us to correct any inaccurate or incomplete personal data we hold about you. We will action valid correction requests promptly.
🗑️
Right to Erasure
Request deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to legal retention obligations.
🚫
Right to Object
Object to processing based on legitimate interests, including direct marketing. We will honour valid objections unless we have compelling legitimate grounds to continue processing.
📦
Right to Portability
Where technically feasible, request a structured, machine-readable copy of the personal data you provided to a71, so you can transfer it to another service.
🔔
Marketing Opt-Out
Withdraw consent for promotional communications at any time without affecting your account or service access.

Cookies and Tracking Technologies

a71 uses cookies and similar tracking technologies to operate the platform, maintain your session, detect fraud, and understand how players use our services. Cookies are small text files stored on your device by your browser. We use the following types of cookies.

  • Strictly necessary cookies — required for the platform to function. These cannot be disabled. Examples include session authentication tokens and security cookies that prevent cross-site request forgery.
  • Functional cookies — used to remember your preferences such as language settings and to personalise certain aspects of the platform experience without identifying you to third parties.
  • Analytics cookies — used to measure platform usage, identify popular features, and improve performance. Data collected through analytics is aggregated and does not identify individual players.

Most mobile browsers allow you to manage or block cookies through your browser settings. Blocking strictly necessary cookies may impair your ability to log in or use certain platform features. a71 does not currently respond to browser Do Not Track signals, as there is no consistent industry standard for doing so.

Data Security

a71 implements industry-standard technical and organisational measures to protect your personal data from unauthorised access, accidental loss, destruction, or disclosure. Our security infrastructure includes 256-bit SSL encryption on all data transmissions between your device and the a71 platform, secure server environments with access controls, regular security auditing, and staff training on data handling best practices.

Important Note on Account SecurityWhile a71 takes all reasonable technical precautions, the security of your account also depends on you. You are responsible for keeping your login credentials confidential and for logging out of your account when using shared or public devices. a71 will never ask you to disclose your password via email, live chat, or phone. If you receive any communication asking for your password, treat it as fraudulent and report it to a71 support immediately.

Data Retention

a71 retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and regulatory obligations. In practice, this means that financial records and KYC documentation are typically retained for a minimum of five years following account closure, in line with anti-money-laundering requirements. Gaming activity logs may be retained for a shorter period unless they are relevant to an open dispute or investigation.

Where your data is no longer required for any legal or operational purpose, a71 will securely delete or anonymise it. Anonymised data (data from which you can no longer be identified) may be retained indefinitely for aggregate analytics and platform improvement purposes.

Minors and Underage Access

a71 is strictly for adults aged 21 and above. We do not knowingly collect personal data from anyone under the age of 21. If a71 discovers that personal data belonging to a person under the age of 21 has been collected, that data will be deleted and the associated account will be closed immediately. If you believe that a minor has registered on the a71 platform, please contact our support team at once so that we can investigate and take appropriate action.

Updates to This Policy

a71 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the services we provide. When we make material changes, we will notify registered players through the platform interface or by email to the address registered on your account. The revised Policy will be posted with an updated effective date. Your continued use of the a71 platform after the effective date of any update constitutes acceptance of the revised Policy.

Contact Us About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or the way a71 handles your personal data, please contact our support team. We are available 24/7 and aim to respond to all privacy-related enquiries within two business days. Bangladesh Standard Time (BST, UTC+6) applies to all stated response timeframes.

Contact email: [email protected] (plain text — not a clickable link). Please include "Privacy Request" in the subject line of your written enquiry so our team can route it to the correct department promptly.